Design Flex
Your on-demand UX department
Two directors. One subscription. Real momentum.
Why hire one expert when you can access two?
Think of us as your product team’s versatile toolkit - Director-level expertise ready to be deployed exactly when and how you need it. We bring 25+ years of combined experience to your team, providing 360-degree coverage that a single hire cannot match.
Strategy meets execution
Get a senior sounding board for your business goals, backed by the hands-on skills to deliver tangible outcomes.
Full lifecycle coverage
From deep-dive research to rapid prototyping, we have the specialised expertise to handle every stage of your product journey.
Direct senior support
No juniors, no account managers. You have a direct line to Becky and Ollie to unstick problems and validate decisions in real-time.
Becky Taylor
The Architect
Focuses on the foundations - User research, information architecture, strategy, and process.
Ollie Francis
The Designer
Focuses on realization—high-fidelity UI, rapid prototyping, technical feasibility, and AI integration.
Choose your toolkit
Our monthly plans are designed to meet you where you are - from expert guidance to deeply embedded partnership.
Strategic Sounding Board
Ensures you stay on track, without the hands-on delivery.
£995 /month
Perfect for: Teams needing a consistent safety net.
"Bat Phone" access via Slack & video calls.
Objective roadmap sense-checking.
Expert validation of key decisions.
Eliminate strategic uncertainty and avoid costly product missteps.
Proactive Partner
The sweet spot for building real momentum.
£1,995 per month
Perfect for: Teams wanting strategy + execution.
Weekly meeting integration & guidance.
Blended strategic & hands-on support.
Continuous product iteration.
Elevate team capability and deliver user value significantly faster.
Embedded Expert
Best when you need to accelerate major change.
£3,895 per month
Perfect for: Ambitious teams needing rapid progress.
Focused sprint on a core challenge.
Weekly meetings & strategic steer.
Validated, build-ready solutions.
Solve your biggest hurdles fast by combining strategy with rapid execution.
The bottom line
Two Directors. One subscription. Less than the overhead of a single senior hire.
What this looks like in practice…
Rapid feature validation
Ollie translates business objectives into high-fidelity prototypes, validating effective concepts before you commit to code.
Our support is fluid and adapts to your most urgent needs.
Deep customer insight
Becky leads user testing and research to gauge feature effectiveness and provide total roadmap clarity.
Roadblock resolution
We join weekly sessions to unstick problems, shape strategy, and evolve team culture through pragmatic guidance.
Leadership advisory
A confidential space for senior leaders to work through tough decisions with an external expert who understands the context.
Ready to start?
Getting started is a simple, transparent process designed to deliver value from day one. Here’s how we move you from roadblock to resolution:
The Strategy Session: A short, focused session to audit your current blockers and define your immediate business goals.
Package alignment: We recommend the specific tier that matches your required velocity.
Month 1: Strategic immersion: We hit the ground running with a deep-dive audit of your product, team, and roadmap to set foundations for continuous momentum.
Stop guessing. Start shipping.
Empowering Out of The Ark to grow an award-winning SaaS product
By bridging the gap between their print heritage and technical development, we provide the on-demand digital expertise needed to deliver best-practice experiences with confidence.
“Design Flex provides a constant strategic safety net, offering the pragmatism and expert vision needed to translate complex technical hurdles into clear product logic. Having two Directors to sense-check our roadmap has been invaluable in upskilling our team and helping us deliver award-winning experiences with total confidence.”
Pete, Product Owner at Out of the Ark Music
Book a call with us
We’d love to chat about how Design Flex could work for your team - lets find a date for a 30 min chat.