Blog

Stop being scared of user research

User testing doesn’t have to be expensive or difficult. It doesn’t have to be done by experts. A little testing goes a long way to providing vast benefits for your digital presence, helping you to serve your audience better, and ultimately benefit your organisation’s bottom-line.

Becky Taylor

February 28, 2019

How putting users first leads to better product development

Part 4: Build, test, iterate

We discuss how to keep your sprints lean and effective, avoid rework costs and ensure you bring home a great ROI.

Ollie Francis

November 19, 2018

3 essential ways to improve your membership retention

Our 3 tips on how to keep your existing members happy and show them the value in retaining their membership with you.

Becky Taylor

September 11, 2018

How putting users first leads to better product development

Part 3: Turn insight into action

In this article, we’ll turn your customer needs into actionable tasks that inform the product build and enable you to move quickly into building something real.

Becky Taylor

August 16, 2018

How putting users first leads to better product development

Part 2: Build with customer needs

In this article, we’re going to focus on your customer, why they are so central to your product and how you can ensure you understand what they want from your product.

Becky Taylor

July 16, 2018

How putting users first leads to better product development

Part 1: Start a journey of discovery

This series of articles addresses how you can deploy rapid user-centred product development sprints to effectively develop your product and win back your customers’ hearts and minds.

Ollie Francis

June 24, 2018